Businessweek

CA Technologies provides enterprise information technology (IT) management software and solutions that help customers manage and secure complex IT environments. The company has operations in Brazil, China, India, Mexico, and Southeast Asia. The company's solutions are used by organizations of various sizes to reduce complexity, transform infrastructure, accelerate IT innovation by adopting new technologies, and secure data and identities. The company delivers solutions across the service lifecycle, which ranges from portfolio planning and service modeling in pre-production to service assembly, automation, assurance, and management in production. Segments The company operates in three segments: Mainframe Solutions, Enterprise Solutions, and Services. Mainframe Solutions The Mainframe Solutions segment products help customers and partners transform mainframe management. The company helps customers manage their mainframe as part of their entire enterprise and optimize their infrastructure to achieve savings, deliver value and drive innovation across the enterprise. Its mainframe development delivers solutions in key areas, such as workload automation, performance, DB2 for z/OS, and application quality and testing. Enterprise Solutions The Enterprise Solutions segment’s product offerings include service assurance, security (identity and access management), service and portfolio management, and application delivery. This segment operates on non-mainframe platforms from physical to virtual and cloud, including software-as-a-service (SaaS), infrastructure-as-a-service, and platform-as-a-service where IT resources are pooled and shared across multiple physical and virtual computing environments. Service Assurance: The company is involved in the application performance management and infrastructure management. It helps customers transform their IT management systems by linking applications, real users, transactions, and services with the underlying IT infrastructure. It provides a unified understanding of the real-time performance, risk, and quality of business services and end-user experience across physical, virtual, and cloud environments, as well as the ability to predict quality of service issues. Service assurance products include CA Application Performance Management, CA Infrastructure Management (including server virtualization management), CA Capacity Management, CA Nimsoft Monitor, and CA Service Operations Insight. Security (Identity and Access Management): The company operates in key segments of Web access management, advanced authentication, and user provisioning. It provides a suite of solutions that give its customers the ability to expand through secure online business initiatives. The company provides security capabilities in the form of both on-premises and SaaS delivery models, connecting users and device identities across Web, cloud and mobile applications. Its security products and services include CA SiteMinder, CA ControlMinder, CA IdentityMinder, CA GovernanceMinder, CA RiskMinder, CA AuthMinder, CA DataMinder, CA CloudMinder, and CA Mobile Device Management. Service and Portfolio Management: The company helps customers optimize their investments, projects, resources, and processes. The first of these solutions is project and portfolio management (PPM), with its CA Clarity Project & Portfolio Management designed to help customers improve IT investment decision-making. Other PPM products include CA Clarity Ideation and CA Clarity Agile. The second of these solutions is service management, which helps customers automate end-user service requests, improve incident, problem and change processes, and assist with software license audits and compliance. The solutions also enable its customers to use communities and social media to resolve problems on their own. The company’s offerings include CA Nimsoft Service Desk, CA Service Desk Manager, CA IT Asset Manager, and CA Service Catalog. CA Clarity PPM, and CA Nimsoft Service Desk are available as a cloud offering. Application Delivery: The company helps customers converge application development and IT operations to increase collabo