Businessweek

Citigroup Inc. operates as a diversified financial services holding company. The company provides a range of financial products and services to consumers, corporations, governments, and institutions. The company has approximately 200 million customer accounts. Segments The company operates through two segments, including Citicorp, consisting of its global consumer banking (GCB) businesses and institutional clients group (ICG); and Citi Holdings, consisting of brokerage and asset management (BAM), local consumer lending (LCL), and special asset pool (SAP). CITICORP Citicorp is the company’s global bank for consumers and businesses and represents its core franchises. Citicorp is focused on providing products and services to customers. Citicorp offers services in approximately 160 countries and jurisdictions. Citi serves financial services needs of multinational clients, retail, private banking, commercial, public sector, and institutional customers worldwide. GCB GCB consists of the company’s four geographical regional consumer banking (RCB) businesses that provide traditional banking services to retail customers through retail banking, commercial banking, Citi-branded cards and Citi retail services. GCB is a globally diversified business with 4,008 branches in 39 countries worldwide. North America RCB (NA RCB) NA RCB provides traditional banking and Citi-branded cards and Citi retail services to retail customers and small to mid-size businesses in the U.S. NA RCB’s approximate 1,000 retail bank branches as of December 31, 2012 are concentrated in the greater metropolitan areas of New York, Los Angeles, San Francisco, Chicago, Miami, Washington, D.C., Boston, Philadelphia, Dallas, Houston, San Antonio and Austin. As of December 31, 2012, NA RCB had approximately 12.4 million customer accounts. In addition, NA RCB had approximately 102.1 million Citi-branded and Citi retail services credit card accounts. EMEA RCB (EMEA RCB) EMEA RCB provides traditional banking and Citi-branded card services to retail customers and small to mid-size businesses, primarily in Central and Eastern Europe, the Middle East, and Africa. The countries in which EMEA RCB has presence are Poland, Turkey, Russia and the United Arab Emirates. As of December 31, 2012, EMEA RCB had 228 retail bank branches with 3.9 million customer accounts. In addition, the business had 2.8 million Citi-branded card accounts. Latin America RCB (Latin America RCB) Latin America RCB provides traditional banking and Citi-branded card services to retail customers and small to mid-size businesses, with the presence in Mexico and Brazil. Latin America RCB includes branch networks throughout Latin America, as well as Banco Nacional de Mexico, or Banamex, Mexico’s bank, with approximately 1,700 branches. As of December 31, 2012, Latin America RCB had 2,181 retail branches, with approximately 31.8 million customer accounts. In addition, the business had approximately 12.9 million Citi-branded card accounts. Asia RCB Asia RCB provides traditional banking and Citi-branded card services to retail customers and small to mid-size businesses, with the Citi presence in Korea, Australia, Singapore, Japan, Taiwan, Hong Kong, India and Indonesia. The markets affected by the reductions include Hong Kong and Korea. At December 31, 2012, Asia RCB had approximately 600 retail branches and 16.9 million customer accounts. In addition, the business had approximately 16.0 million Citi-branded card accounts. ICG ICG includes securities and banking (S&B) and transaction services. ICG provides corporate, institutional, public sector and high-net-worth clients around the world with a range of products and services, including cash management, foreign exchange, trade finance and services, securities services, sales and trading of loans and securities, institutional brokerage, underwriting, lending and advisory services. ICG’s international presence is supported by trading floors in approximately 75 countries and jurisdictions and a proprietary network within transaction services in approximately 95 countries and jurisdictions. S&B S&B offers various i