Charter Communications, Inc. provides cable services in the United States. The company offers various entertainment, information, and communications solutions to residential and commercial customers. As of December 31, 2013, the company served approximately 5.9 million residential and commercial customers. It sells its video, Internet, and voice services primarily on a subscription basis, in a bundle of two or more services, providing savings and convenience to its customers. The company served approximately 4.2 million residential video customers as of December 31, 2013. Digital video enables the company’s customers to access advanced video services, such as high definition (HD) television, Charter OnDemand (OnDemand) video programming, an interactive program guide, and digital video recorder (DVR) service. The company also served approximately 4.4 million residential Internet customers as of December 31, 2013. Its Internet service is available in various download speeds of approximately 100 megabits per second (Mbps) and upload speeds of approximately 5 Mbps. It provided voice service to approximately 2.3 million residential customers as of December 31, 2013. The company’s voice services include unlimited local and long distance calling to the U.S., Canada and Puerto Rico, plus other features, including voicemail, call waiting, and caller ID. The company, through Charter Business, provides broadband communications solutions to business and carrier organizations, such as video entertainment services, Internet access, business telephone services, data networking, and fiber connectivity to cellular towers and office buildings. As of December 31, 2013, it served approximately 567,000 commercial primary service units, primarily small- and medium-sized commercial customers. The company’s advertising sales division, Charter Media, provides local, regional, and national businesses with the opportunity to advertise in individual markets on cable television networks. The company, through its hybrid fiber and coaxial cable network, offers its customers traditional cable video services, as well as advanced video services (such as OnDemand, HD television, and DVR service), Internet services, and voice services. Its voice services are primarily provided using voice over Internet protocol (VoIP) technology to transmit digital voice signals through its systems. The company’s video, Internet, and voice services are offered to residential and commercial customers on a subscription basis, with prices and related charges based on the types of service selected, whether the services are sold as a ‘bundle’ or on an individual basis, and the equipment necessary to receive the services. Products and Services Video Services The company’s video service offerings include the following: Video: The company’s video customers receive a package of basic programming, which consists of local broadcast television; local community programming, including governmental and public access; and limited satellite-delivered or non-broadcast channels, such as weather, shopping, and religious programming. Its digital video services include a digital set-top box; an interactive electronic programming guide with parental controls; an expanded menu of digital tiers; premium and pay-per-view channels, including OnDemand (available everywhere); digital quality music channels; and the option to receive a cable card. In addition to video programming, digital video service enables customers to receive its advanced video services, such as DVRs and HD television. Premium channels provide original programming, commercial-free movies, sports, and other special event entertainment programming. Although the company offers subscriptions to premium channels on an individual basis, it offers various digital video and premium channel packages, and premium channels combined with its advanced video services. Majority of its programming is offered OnDemand and through the Internet. OnDemand, Subscription OnDemand, and Pay-Per-View: In various areas, the company offers OnDemand service, which allows customers to select from 10,000 or more titles at any time.
charter communication-a (CHTR:NASDAQ GS)
400 Atlantic Street
Stamford, CT 06901
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