Last $27.00 USD
Change Today +0.01 / 0.04%
Volume 231.7K
CSGS On Other Exchanges
Symbol
Exchange
Munich
NASDAQ GS
As of 8:10 PM 09/19/14 All times are local (Market data is delayed by at least 15 minutes).
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Company Description

Contact Info

9555 Maroon Circle

Englewood, CO 80112

United States

Phone: 303-200-2000

Fax:

CSG Systems International, Inc. operates as a business support solutions provider primarily serving the communications industry. Products and Services The company’s primary product solutions include the following: Cable and Satellite Care and Billing: The company’s billing and customer care platform, Advanced Convergent Platform (ACP), is the premier system for cable and satellite providers in North America. ACP, a pre-integrated platform delivered in a private hosted cloud environment, is relied upon every single day by approximately 50 million consumers of voice, video, and data services, and is used by approximately 75,000 of its clients’ customer service agents, and 36,500 of its clients’ field force technicians, dispatchers, and routers. Convergent Rating and Billing: The company’s Singleview suite provides an integrated customer care, billing and real-time rating and charging solution for the global marketplace delivered in either a cloud or stand-alone environment. This solution is a real-time charging, billing, and customer care solution designed from the ground up for convergent markets. Singleview inherently improves support and promotes optimization as a result of the single view of the customer across various services and transactions. As a result, the capabilities of the Singleview suite extend beyond the communications industry to other transaction-intensive markets, including financial services, logistics, and transportation. Mediation and Data Management: The company’s Total Service Mediation (TSM) provides a framework enabling network operators to achieve maximum efficiency with the lowest cost for all interactions between the network and other business support solution applications and related processes. The TSM framework supports offline and real-time mediation requirements, as well as service activation. Wholesale Settlement and Routing: The company’s Wholesale Business Management Solution (WBMS) is a settlements system. It handles every kind of traffic – from simple voice to the advanced data and content services – in a single platform. It helps operators around the globe improve profits, meet strict regulatory and audit compliance requirements, and comply with the range of global standards. Customer Interaction Management: The company’s customer interaction management solutions help deliver a personal and relevant quality experience across all customer touch points – whether that is text, email, Web, print, or other communications methods. Business Intelligence: The company’s suite of business intelligence services delivers an approach to improving the customer experience, increasing sales opportunities, and optimizing business. Content Management and Monetization: The company’s Content Direct solutions help manage, deliver, and monetize content to help build brand loyalty and create differentiated offerings for network operators, content aggregators, or content developers. Its Content Direct solutions enable content providers to manage subscriber preferences and offer digital content anytime, anywhere, to any device through various models – direct, subscriber, or subsidized. Enterprise Security: A new software and services solution introduced in 2014 focused on enterprise security solutions designed to help clients combat the increasing frequency and unpredictability of cyber attacks. The offering uses automation and orchestrations solutions to enable real-time responses and change management. The company offers an integrated, cloud-based revenue and customer management solution, complemented with applications software and customized software solutions, allowing the company to provide one of the pre-integrated products and services solutions to the communications market. It also licenses certain software products (WBMS, TSM, and Singleview) and provides expert professional services to implement, configure, and maintain these software products. Business Acquisitions In 2013, the company acquired certain key assets of Volubill, a supplier of integrated, real-time policy and charging solutions to mobile, satellite, and fixed broadband operators. With this acquisit

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Industry Analysis

CSGS

Industry Average

Valuation CSGS Industry Range
Price/Earnings 20.8x
Price/Sales 1.2x
Price/Book 2.3x
Price/Cash Flow 15.8x
TEV/Sales 0.6x
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