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Company Description

Contact Info

One Campus Martius

Detroit, MI 48226

United States

Phone: 313-227-7300

Fax:

Compuware Corporation provides software and supporting services. The company delivers these solutions primarily as ‘on-premises’ software that is installed and operates on the company’s customers’ owned hardware and applications and through a software-as-a-service (SaaS) model in which the company’s software solutions are accessed through its hosted networks. Segments The company operates through three business segments: Application Performance Management (APM); Mainframe Productivity and Performance (Mainframe); and Application Services. Software Solutions The company’s APM and Mainframe segments comprise its software solutions. APM segment This segment consists of the company’s solutions built to manage the complexity of requiring applications, including mobile, cloud, Big Data, and service-oriented architecture. Compuware APM helps optimize application performance by monitoring various applications for customers, large and small, worldwide. This segment’s solutions help customers optimize the user experience, performance, availability, and quality of enterprise, Web, mobile, and cloud-based applications. Compuware APM is a breed system incorporating the three dimensions of APM: User Experience Management (UEM), Application Monitoring, and Application-Aware Network Monitoring. Compuware APM UEM Compuware APM UEM provides information technology (IT) teams and application owners with a view of application performance and its business impact for all users, geographies, browsers, and devices. The company’s APM UEM combines real user, synthetic and third-party cloud services and business analytics in a single platform for managing performance, availability, and service level agreements across Web, mobile, cloud, and enterprise applications. UEM is supported by APMaaS Synthetic, dynaTrace, and Data Center Real-User Monitoring solutions. Compuware APM Application Monitoring Compuware APM Application Monitoring combines transaction management and smart analytics with an end-user perspective to help clients deliver faster applications, find and fix problems, and accelerate time to market. The company’s Application Monitoring solution provides smart application monitoring for modern Web, mobile, cloud, and Big Data environments. Application Monitoring is supported by dynaTrace solutions. Compuware APM Application-Aware Network Monitoring Compuware APM Application-Aware Network Monitoring enables network and infrastructure operators to isolate faults that impact application performance and end-user experience across Web, middleware, database, and network tiers. The company’s solution passively collects network traffic and delivers application-layer insight across business critical application environments, including SAP, Oracle, Citrix, HTTP, VoIP, and others. Application-Aware Network Monitoring is supported by Data Center Real-User Monitoring solutions. Software Related Services The company offers a range of services designed to accelerate the results of customers’ mobile, Web, cloud, and enterprise application initiatives, which include implementation services, lifecycle and technology APM best practices services, APM enterprise adoption services, and managed services. Compuware APM services provide the education, advice, and hands-on support needed to improve the benefits of the Compuware APM platform. Mainframe segment This segment’s solutions improve the productivity and performance of the mainframe platform. Software Products and Solutions This segment’s software products improve the productivity of development, maintenance, and support teams in application analysis, testing, defect detection and remediation, fault management, file and data management, data compliance and application performance management in the IBM z/OS environment. This segment’s products consist of the following: File-AID products provide a method for IT professionals to access, analyze, edit, compare, move, and transform data across all strategic environments. File-AID products are used to resolve production data problems and manage ongoing changes to data and databases at any stage of the app

 

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