Businessweek

Dell Inc., through its subsidiaries, operates as an information technology company. The company focuses on providing technology solutions to its customers. Products and Services The company designs, develops, manufactures, markets, sells, and supports a range of products and services. Client The company offers various client computing devices, including desktop PCs, notebooks, and tablets. Its offerings balance performance, manageability, design, and security. In the year ended February 1, 2013, the company expanded its client offerings through the acquisition of Wyse Technologies, which has enabled the company to develop features, such as its cloud-based mobile computing offerings. In addition, it introduced a portfolio of Windows-8 touch-enabled tablets and convertibles. In addition, its client solutions provide uncompromised performance for the entertainment needs of its consumer customers. Servers The company’s portfolio includes high performance rack, blade, tower, and hyperscale servers for enterprise customers and value tower servers for small organizations, networks, and remote offices. Its hyperscale servers are designed to improve performance and operating efficiency in the intense data environments. During the year ended February 1, 2013, the company improved its servers with features that deliver high performance and flexibility while improving. In addition, it introduced its 12th generation line of PowerEdge servers, which are designed for optimal performance. Networking The company’s networking solutions are designed to help companies simplify their IT environments. Its networking solutions are designed to lower data center operating costs and improve manageability in high performance computing environments. Storage The company offers a portfolio of advanced storage solutions, including storage area networks, network-attached storage, direct-attached storage, and various backup systems. Its storage offerings allow customers to improve capacity, add performance, and protect their data in an economical manner. During the year ended February 1, 2013, the company improved its storage offerings with various new options, including new hardware platforms; new network-attached storage gateways, which provide unified storage solutions; synchronous replication, which offers real time data protection; and enterprise-class storage blade arrays for converged infrastructure offerings. Third-party Software and Peripherals In connection with the sale of the company’s product offerings, it sells a range of peripherals, including monitors, printers, projectors, and other client and enterprise peripherals, as well as third-party software products. Services The company’s services include a range of configurable IT and business services, including infrastructure technology, consulting and applications, and product-related support services. It manages its services based on a customer engagement model, which groups its services with similar demand, economic, and delivery profiles into three categories of services, including support and deployment services; infrastructure, cloud, and security services; and applications and business process services. Within those categories, the company offers various services to its customers as part of an overall solution. Support and Deployment Services: Support and deployment services are tied to the sale of the company’s hardware offerings, as well as multivendor support services. These services include support and extended warranty services, enterprise installation, and configuration services. Infrastructure, Cloud, and Security Services: Infrastructure, cloud, and security services might be performed under multi-year outsourcing arrangements, subscription services, or short-term consulting contracts. These services include infrastructure and security managed services, cloud computing, infrastructure consulting, and security consulting and threat intelligence. The company is responsible for defining the infrastructure technology strategies for its customers through the identification and delivery of new technology offerings and innovations that d