Last $45.86 USD
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Volume 494.2K
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Company Description

Contact Info

Hirzel House

Smith Street

St. Peter Port, GY1 2NG

Channel Islands

Phone: 44 14 8172 8444


Amdocs Limited provides software and services for communications, media and entertainment industry service providers. The company develops, implements, and manages software and services associated with business support systems (BSS), operational support systems (OSS) and network control product offerings to enable service providers to introduce new products and services. Business Strategy Key elements of the company’s strategy include focusing its resources and efforts primarily on providing customer experience systems to service providers in the communications, media and entertainment industry; continuing to direct its marketing efforts primarily toward communications, media, and entertainment industry leaders; continuing to improve its ability to serve the needs of service providers operating in emerging markets; seeking to provide its customers with a broad, yet integrated, portfolio of products to help them deliver a customer experience that is simple, personal, and valuable at every point of service; utilizing its managed services capabilities; and seeking to maintain and develop long-term, mutually beneficial relationships with its customers, and have organized its internal operations to anticipate and respond to their needs. Products The company’s product offerings consist of a software portfolio that it has developed to provide comprehensive customer experience systems functionality for service providers. Its software systems support the full span of the customer lifecycle: revenue management, customer management, operations support, network control and optimization and digital services. Further, the company’s systems employ a common architecture, including shared frameworks, and include services for deployment, configuration, integration, security, user interface and monitoring and control. The company also provides solutions for high growth and emerging markets, as well as advertising and media solutions for local marketing service providers, including directory publishers. The company’s products focus on the following: Revenue Management Convergent Charging and Billing: It enables the consumption, monetization and management of network services across any customer, network and device type and supports all lines of business and payment types. Mediation: It enables service providers to address BSS/OSS data processing and event handling needs across all lines of business and to transform raw network data into actionable business information. Partner Management: It enables partner lifecycle management for different aspects of partnership relationships, including interconnect, roaming, wholesale and mobile virtual network operator (MVNO) (a mobile service provider that does not have its own spectrum), content and advertising and dealer management. Service Delivery: It focuses on service creation, deployment and execution to enable service providers to deliver new services to any user on any network. These offerings utilize Amdocs’ Service Platform, which is a real-time, open, standards-based, Java service delivery environment, for developing, integrating, deploying and managing communications services across a multi-network environment, including fixed, mobile, IP-Multimedia subsystem (IMS), SS7 and Internet protocol based technologies. Compact Convergence: It is a real-time converged billing and service delivery solution for small to medium-sized service providers, MVNOs and for mobile virtual network enablers that provide services to MVNOs. Amdocs Compact Convergence offerings include: Machine-to-Machine Solution is a partner-driven solution that supports wired and wireless communications between machines and across any machine-to-machine vertical and business model, including applications such as smart cars and connected homes. Customer Management The company’s customer management offerings include: Multichannel Selling: It unifies all sales channels, including call center, retail stores, Web and mobile, around a single sales and ordering hub to provide a complete order-to-cash cycle for multiple lines of business. Multichannel Care: It delivers a view of the custom


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