Ericsson provides communications networks, telecom services, and support solutions. The company also provides services, software, and infrastructure primarily to telecom operators. The company manages networks that serve approximately 1 billion subscribers worldwide. With approximately 35,000 granted patents, the company has 1 patent portfolio. It has approximately 114,000 people serving customers in approximately 180 countries. Segments The company operates through four business segments: Networks, Global Services, Support Solutions, and Modems. Networks This segment provides the network infrastructure needed for mobile and fixed communication, including 2G (the first digital generation of mobile systems), 3G (third generation mobile system), and 4G radio networks; and Internet protocol (IP) core and transport networks. The offering includes radio access solutions that interconnect with devices, such as mobile phones, tablets, and PCs; the RBS 6000 supports all major standardized mobile technologies; IP and transport solutions based on the SSR 8000 family of products, as well as transmission/backhaul, including microwave (MINI-LINK) and optical transmission solutions for mobile and fixed networks; switching and IMS solutions, based on the Ericsson Blade Server platform, for core networks; and operations support systems (OSS), supporting operators’ management of existing networks and introduction of new technologies and services. Competition: This segment competes primarily with telecommunication equipment suppliers, such as Alcatel-Lucent, Cisco, Huawei, Juniper, Nokia Siemens Networks, Samsung, and ZTE. Global Services This segment delivers managed services, product-related services, and consulting and systems integration services, as well as broadcast services. Through the company’s 64,000 services professionals around the world, it deploys, operates, and evolves networks and related support systems. This segment includes professional services and network rollout. The offering comprises: Managed Services: Services for designing, building, operating, and managing the day-to-day operations of the customer’s network or solution; maintenance; network sharing solutions; and plus shared solutions, such as hosting of platforms and applications. The company also offers managed services of IT environments. Product-related Services: Services to expand, upgrade, restructure, or migrate networks; network-rollout services; customer support; and network optimization services. Consulting and Systems Integration: Technology and operational consulting; integration of multi-vendor equipment; design and integration of new solutions and transforming programs. Industry-specific solutions for vertical industries are also included. Broadcast Services: Services include responsibility for technical platforms and operational services related to TV content management, playout and service provisioning of a TV broadcaster’s business. Services cover live and pre-recorded, commercial and public service television. Competition: The company competes with Accenture, HP, IBM, Oracle, Tata Consultancy Services, and Tech Mahindra. Support Solutions This segment provides enablers and applications for operators. This segment focuses on software for OSS and business support systems (BSS), as well as TV and media management, and m-commerce. The offering comprises: OSS: It plans, builds, and optimizes service fulfillment and service assurance. BSS: It includes revenue management (prepaid, post-paid, convergent charging, and billing), mediation, and customer care solutions. TV Solutions: It is a suite of open, standards-based solutions and products for the creation, management, and delivery of evolved TV experiences on any device over any network. It includes a multi- screen TV platform with consumer experience creation, video content management, video delivery, advanced video compression, and video-optimized delivery network infrastructure. M-Commerce solutions for money transfer: payment transactions and services between mobile subscribers and operators or other service providers. Competition: In the OSS and BSS market, the company competes with various IT suppliers, such as Amdocs, Comverse, and Oracle. Competition in the TV business includes Harmonic and Harris. Competition in M-Commerce includes Comviva, Sybase, Infosys, and Gemalto. Modems This segment performs design, development, and sales of the long-term evolution multimode thin modem solutions, including 2G, 3G, and 4G interoperability. The modem portfolio targets smartphone and tablet manufacturers. Strategy The company’s long-term strategy includes excelling in its core business—radio, core and transmission, and telecom services; establishing leadership in targeted areas—modems, cloud, IP networks, TV, and media, as well as OSS and BSS; and expanding business in new areas. The company’s strategy is based on four pillars, such as excel in networks; expand in services; extend in support solutions; and establish a leading position in Networked Society enablers. Significant Events In May 2014, Ericsson appointed heads of the new business units, business unit Radio and business unit Cloud & IP. The two units are formed by a split of the current business unit Networks in a move to accelerate transformation and support growth. In June 2014, Murata Power Solutions and Ericsson announced that they have entered into a technical collaboration agreement with the goal of accelerating the adoption of digital power products. In June 2014, SK Telecom and Ericsson have signed an agreement for joint research for 5G technology in Stockholm. In August 2014, MegaFon and Ericsson announced the signing of a strategic partnership agreement to jointly develop telecommunications infrastructure in the next seven years. In September 2014, Ericsson announced its strategic partnership with Guardtime to integrate Keyless Signature Infrastructure (KSI) technology into Ericsson cloud portfolio to provide immutable evidence that would hold in court, and all associated capabilities are native and available at point of installation. History Ericsson was founded in 1876.
ericsson lm-b shs (ERCB:Frankfurt)
Stockholm, 164 83
Phone: 46 1 07 19 00 00
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