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Company Description

Contact Info

420 Lexington Avenue

Suite 1718

New York, NY 10170

United States

Phone: 212-201-2400

Fax: 212-972-7884

Fusion Telecommunications International, Inc. provides unified communications and cloud services primarily Internet protocol-based digital voice and data communications services to small and medium sized businesses, and other telecommunications carriers in the United States and internationally. Segments The company operates in two business segments, Business Services and Carrier Services. Business Services This segments offers a suite of advanced cloud-based services, including cloud communications, which encompasses unified communications, hosted voice and data, and managed network services that provide redundant access to the cloud, as well as cloud computing services and managed cloud solutions. The company’s proprietary cloud communications service platform allows it to respond to market requirements for new or enhanced products and services, as well as customize customer solutions as required for maximum flexibility. Its suite of business services consist of: Hosted Voice: The company's Hosted Voice service allows a customer to replace the premise-based office telephone system it owns or leases with a digital telephone system that is provided by the company in the cloud on a hosted basis. The service provides efficiencies for companies with multiple offices or a highly mobile workforce, and for companies that are opening a new office or need to expand or replace existing telephone systems. SIP Trunking: SIP Trunking allows a customer to retain and use its existing telephone system, while relying on the Fusion network for its local network access and domestic and international long distance service. SIP trunks provide virtual voice and data channels for businesses. SIP trunks also allow customers to combine their voice and data traffic onto a single broadband access facility. Unified Communications: Unified Communications delivers a set of products that integrate real-time communications, such as voice, messaging, video, data, and document sharing with unified messaging services, such as integrated voicemail, email, and fax. Contact Center: This cloud-based solution provides advanced call center features and functionality that work with the company’s hosted voice and data solutions. CRM integration, call recording, and real-time monitoring and reports are built into the solution. Conferencing Service: The company's conferencing service offers business customers an online meeting experience for up to 3,000 participants. This service offers both operator-assisted calling, as well as reservation-less service for maximum flexibility. It combines traditional audio conferencing with video and document sharing through Web access, enabling businesses to communicate at any time with customers, suppliers, shareholders, and partners anywhere. The service integrates with Microsoft Outlook, offers recording capability, and allows the user to publish recorded content as a podcast for further distribution. It is offered on a private label basis for customers with sufficient volume. Data and Network Services: Leveraging its own on-net network, as well as its relationships with U.S.-based and international carriers, the company offers business users a complement of network solutions. Services range from dedicated point to point private line circuits to high speed broadband for accessing the Internet, and are available at all bandwidth levels. Services include traditional point-to-point networks, as well as multi-protocol label switching networks and virtual private network services. The company offers Internet access to all users, and provides DSL or broadband, depending on individual customer requirements. Fiber optics, Ethernet over copper, and other technologies allow the company to provide Internet access at bandwidth levels ranging from T-1 (1.5 Mbps) to DS-3 (45 Mbps) and higher. Carrier Services This segment provides voice termination via both voice over Internet protocol and traditional time division multiplexing or ‘circuit-switched’ technology. Such traffic typically consists of minutes of domestic and international long distance usage that must be terminated to telephone numbers in the

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