Businessweek

ions and supplies, specialty printing systems and graphics services. Graphic Solutions targets print service providers, architects, engineers, designers, photofinishers, and industrial solution providers. Services This segment provides consulting, outsourcing and technology services across infrastructure, applications and business process domains. Services delivers to its clients by leveraging investments in consulting and support professionals, infrastructure technology, applications, standardized methodologies and global supply and delivery. The company’s services businesses also create opportunities for it to sell additional hardware and software by offering solutions that encompass both products and services. The company’s three main business units include infrastructure technology outsourcing, technology services, and application and business services. Infrastructure Technology Outsourcing: Infrastructure Technology Outsourcing delivers services. These services encompass the data center, IT security, cloud-based computing, workplace technology, network, unified communications and enterprise service management. The company also offers a set of managed services, providing a cross-section of its broader infrastructure services for smaller discrete engagements. Technology Services: Technology Services provides technology consulting and support services for transforming IT and converging and supporting IT infrastructure. The technology consulting portfolio includes strategic IT advisory services, cloud consulting services, unified communications solutions, data center transformation services and education consulting services. In addition to warranty support across its product lines, support services includes HP Foundation Care, its portfolio of reactive hardware and software support services; HP Proactive Care, which includes advanced remote system-monitoring tools, continuous onsite rapid response and direct access to its technical experts and resources; HP Datacenter Care for flexible customer support for HP and multivendor systems; and Lifecycle Event services, which are event-based services offering its technology expertise and consulting for each phase of the technology life cycle. The company’s technology services offerings are available in the form of service contracts, pre-packaged offerings (HP Care Pack services) or on an individual basis. Application and Business Services: Application and Business Services helps clients develop, revitalize and manage their applications and information assets. This full application life cycle approach encompasses application development, testing, modernization, system integration, maintenance and management for both packaged and custom-built applications. The Application and Business Services portfolio also includes intellectual property-based industry solutions, services and technologies to help clients better manage critical business processes. The company also offers services for customer relationship management, finance and administration, human resources, payroll and document processing. ESSN ESSN provides server, storage and networking products that fulfill a range of customer needs and market requirements. The company’s Converged Infrastructure portfolio of servers, storage and networking combined with its Cloud Service Automation software suite creates the HP CloudSystem. This integrated solution enables enterprise and service-provider clients to deliver infrastructure, platform and software-as-a-service in a private, public or hybrid cloud environment. By providing a portfolio of server, storage and networking solutions, ESSN aims to optimize the combined product solutions required by different customers and provide solutions for a range of operating environments, spanning both the enterprise and the SMB markets. Industry Standard Servers: Industry Standard Servers offers primarily entry-level and mid-range ProLiant servers, which run primarily Windows, Linux and virtualization platforms from Microsoft Corporation, VMware, Inc. and other major vendors and utilize Intel and AMD x86 processors. The business spans a range of product lines that inclu