Businessweek

International Business Machines Corporation, an information technology (IT) company, provides various services, software, and integrated solutions. Segments The company operates through five business segments: Global Technology Services (GTS); Global Business Services (GBS); Software; Systems and Technology; and Global Financing. GTS This segment primarily provides IT infrastructure and business process services, creating business value for clients through technology and IP, integrated services within its global delivery model. Capabilities Strategic Outsourcing Services: The company delivers IT outsourcing services to transforming clients' existing infrastructures to deliver improved quality, flexibility, risk management, and financial value. The company integrates expertise in service management and technology with the ability to exploit the power of new technologies from its systems and software, such as cloud computing, analytics, and virtualization, to deliver improved ability to achieve business objectives. Global Process Services: The company delivers a range of offerings consisting of standardized through transformational solutions, including processing platforms and business process outsourcing. These services deliver improved business results to clients through the strategic change and/or operation of the client's business processes, applications, and infrastructure. Integrated Technology Services: The company delivers a portfolio of project- based and managed services that enable clients to transform and optimize their IT environments. Technology Support Services: The company delivers a line of support services from product maintenance through solution support to maintain and improve the availability of clients' IT infrastructures. GBS This segment engages in two primary business areas, such as consulting and application management services. These professional services deliver business value to clients through solutions. Capabilities Consulting: The company is delivering client value with solutions in strategy and transformation, application innovation services, enterprise applications, and smarter analytics. Consulting is also focused on bringing to market client solutions that drive front office digitization in commerce, cloud, mobile, and social business. Application Management Services: The company offers application management, maintenance, and support services for packaged software, as well as custom and legacy applications. Software This segment consists primarily of middleware and operating systems software. Middleware software enables clients to integrate systems, processes, and applications across a standard software platform to improve their business results, solve critical problems, and gain advantage within their industries. Capabilities WebSphere Software: The company delivers capabilities that enable organizations to run high-performance business applications. With these applications, clients could integrate and manage business processes across their organizations with the flexibility and agility they need to respond to changing conditions. Smarter Commerce software helps companies manage and improve each step of their value chain. Information Management Software: The company enables clients to integrate, manage, and analyze various data from various sources to gain advantage and improve their business outcomes. Its middleware and integrated solutions include database management, information integration, data governance, enterprise content management, data warehousing, business analytics and intelligence, predictive analytics, and big data analytics. Tivoli Software: The company helps clients optimize the value they get from their infrastructures and technology assets through control and automation across their business operations. These asset management solutions foster integrated service delivery for cloud and datacenter management, enterprise endpoint and mobile device management, asset and facilities management, and storage management. Tivoli includes security systems software that provides clients with a single security intelligence