kyfence solution provides real time visibility and control through corporate use of SaaS applications, which enforces security policy, protects sensitive data from external and inside threats, and ensures compliance with standards. Services Maintenance and Support: The company offers its customers ongoing product support services for both hardware and software. These maintenance programs are sold to customers for one to five-year terms at the time of the initial product sale and renew for successive one to three-year periods. While some of its channel partners provide tier one support, including MSSPs and data center hosting providers, in various instances, the company provides tier one level support and above. The company’s ADC updates are included with maintenance and support contracts. Its ADC update servers deliver various types of security content to its appliances deployed in the field without the need for its customers to install a software patch or upgrade. Professional Services: The company’s professional services consultants assist its customers in the deployment and configuration of its products. These fee-based services, provided by its professional services consultants, include providing advice on deployment planning, network design, product configuration and implementation, automating and customizing reports and tuning policies and configuration of its products for the particular characteristics of the customer’s environment. Customers The company provides products and services to various customers worldwide, including various banks, retailers, insurers, technology and telecommunication companies, and hospitals, as well as the U.S. and other national, state, and local government agencies. As of December 31, 2013, the company had approximately 3,000 customers in approximately 75 countries. Its customer base is diversified across multiple geographies and industry verticals, including banking and finance, government and military, technology, telecom, healthcare, and retail. The company’s customers include 8 telecommunications companies, 5 commercial banks in the United States, 3 consumer financial services firms, 4 computer hardware companies, approximately 250 government agencies worldwide, and approximately 350 Global 2000 companies. It primarily sells its products and services through its network of approximately 300 channel partners worldwide, including both distributors and resellers, which provide sales and support utilize to its sales organization. Strategy Major elements of the company’s growth strategy include improving and extending its leadership position through technological and product innovation; further penetrating its existing customer base; increasing awareness of the importance of data center security and driving adoption of its solution; continuing to pursue data center security opportunities as businesses adopt cloud computing; investing in its global distribution network to expand its customer base; increasing its sales in the mid-market and SMB market; and pursuing strategic opportunities. Research and Development The company’s research and development expense was $27.6 million in 2013. Intellectual Property As of December 31, 2013, the company had 11 issued patents and 11 pending patent applications in the United States. Competition The company’s primary competitors by product area comprise: Database Security: The company’s competitors include International Business Machines Corporation; McAfee, Inc., a subsidiary of Intel Corporation; and Oracle. File Security: The company’s competitors include EMC Corporation and Symantec Corporation. Web Application Security: The company’s competitors include Citrix Systems, Inc. and F5 Networks, Inc. History Imperva, Inc. was founded in 2002. The company was incorporated as a Delaware corporation in 2002.
imperva inc (IMPV:New York)
3400 Bridge Parkway
Redwood Shores, CA 94065
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