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Company Description

Contact Info

3 University Plaza

Suite 506

Hackensack, NJ 07601

United States

Phone: 201-371-8000


Innodata Inc. provides business process, information technology, and professional services that are focused on digital enablement. Segments The company operates through two segments, Content Services and Innodata Advanced Data Solutions (IADS). Content Services segment This segment provides solutions to digital retailers, information services companies, publishers, and enterprises that have various business requirements, such as the development of digital content (including eBooks); the development of new digital information products; and the operational support of existing digital information products and systems. Majority of the company’s clients are driving or are responding to fundamental changes in the way end users discover, consume, and create published information. For its enterprise publishing clients, changes in the way end users discover, consume, and create published information necessitates replacing old processes and technologies that generated static, whole documents with new processes and technologies that enable content to reside as modular components, which are re-combined to create up-to-date, product-specific assembly guides, engineering diagrams/schematics, compliance documentation, field operations guides and clinical documentation destined for the Web, tablets, and smartphones. The company provides measurable outcomes for publishing companies, information services companies, and enterprises through business transformation, accelerating operations. Areas of notable technical competency and innovation include large-scale transformation from image and PDF formats into digital text in various formats (XML, ePUB3, XHTML, etc.); extraction and transformation of complex unstructured legal, financial, medical and technical information to enriched, structured, normalized, and referenced information; and development and integration of technologies that relate to digital publishing workflow (including editorial and production systems), custom content management systems and digital asset management systems (including enterprise database technologies) and media-neutral content delivery systems (including portals, Websites and mobile applications). Each of its technical competencies is supported by defined approaches, frameworks and methodologies. eBook Production and Distribution: The company produces eBooks serving 4 digital retailers of eBooks, as well as 80 trade, education, and professional publishers that sell eBooks. It manufactures both standard eBooks and interactive eBooks in various formats (including EPUB, Mobi, and Kindle) and in 12 major languages (including Japanese and Chinese). In addition, the company distributes e-books on behalf of publishers and authors to approximately 25 e-book retailers across North America, the United Kingdom, Australia and 24 countries in the European Union. Innodata Advanced Data Solutions segment This segment designs and develops new capabilities to enable clients in the financial services, insurance, medical, and healthcare sectors to improve decision-support through digital technologies. This segment operates through its Synodex LLC (Synodex) and docGenix LLC subsidiaries. The major focus of the Synodex business is the extraction and classification of data from unstructured medical records in a way so as to provide improved data service capabilities for insurance underwriting, insurance claims, medical records management, and clinical trial support services. Synodex has developed and piloted its APS.Extract product for specific use with life, disability and long-term care insurance underwriting and claims and has cultivated interested clients in both the U.S. and the U.K. Synodex launched its Synodex.Connect platform to facilitate digital data exchange for underwriting workflows between independent brokers and insurance carriers, including delivery of Synodex’s APS.Extract data and reports. The main focus of the docGenix business is the extraction and classification of data from unstructured legal documents in order to improve an organization’s ability to analyze documentation and feed actionable data to downstream applications. Global Operations The company provides services using a globally distributed workforce utilizing advanced technologies which automate portions of processes. Its services are organized and managed around three vectors: a vertical industry focus, a horizontal service/process focus, and a supportive operations focus. Sales and Marketing The company’s direct sales personnel operates primarily out of its corporate headquarters in Hackensack, New Jersey, outside New York City. Customers The company’s clients comprise digital retailers that sell digital content; publishers and other providers of online business information products; and enterprises in information-intensive industries, such as aerospace, defense, financial services, healthcare, high technology, insurance, and manufacturing that create and manage large volumes of content to support their products or operations. Its customers include Apple Inc.; Bloomberg L.P.; Reed Elsevier affiliated companies; and Wolters Kluwer affiliated companies. Competition The Content Services segment competes with Apex CoVantage, Aptara, Cenveo, Infosys, HCL Technologies, Macmillan India, SPI Technologies, JSI S.A.S. Groupe Jouve and Thomson Digital. The Innodata Advanced Data Solutions segment’s competitors include Risk Righter, EMSI, Parameds, and Hooper Holmes. History Innodata Inc. was founded in 1988.


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