Businessweek

Manulife Financial Corporation provides financial protection and wealth management products and services, including individual life insurance, group life and health insurance, long-term care insurance, pension products, annuities, mutual funds, and banking products in Asia, Canada, and the United States. Divisions The company’s business is organized into three major operating divisions: Asia, Canadian, and U.S. In addition, asset management services are provided by the company’s Investment division, operating as Manulife Asset Management ASIA DIVISION The company has insurance and wealth management operations in 12 markets. In addition to Hong Kong, the company operates in the Philippines, Singapore, Indonesia, Taiwan, China, Macau, Japan, Vietnam, Malaysia, Thailand, and Cambodia. The company operates through subsidiaries in the Philippines, Singapore, Indonesia, Japan, Vietnam, Thailand, and Cambodia; and through branches of a subsidiary in Hong Kong, Macau, and Taiwan. In China, the company operates through joint ventures. In Malaysia, it operates through a publicly traded corporation with an ownership stake of approximately 59%. The company offers a portfolio of protection, savings and wealth management products and services to meet the needs of individuals and corporate customers. To reach its customers, the company distributes its products through a multichannel network, including bank partners, independent agents, financial advisors, and approximately 53,000 exclusive agents serving approximately 6 million customers. Hong Kong In Hong Kong, the company offers individual life and health insurance, group life and health insurance, group pension products, and wealth management products, as well as mutual funds. In Macau, it provides primarily individual life and health insurance protection products. Individual Operations Hong Kong’s Individual Operations provides a range of life insurance, living benefits and wealth accumulation plans that can be tailored to meet customers’ medium and long-term financial planning needs. Insurance products are primarily marketed through agents who sell the company’s products exclusively. Group Operations Hong Kong’s Group Operations provide life and health insurance and pension products, mainly to small and medium-sized businesses. Group insurance products include group term life insurance, major medical and outpatient plans, and defined contribution pension plans. Group insurance products are distributed through the company’s agents, as well as through brokers. Hong Kong’s Group Pension business has the Mandatory Provident Fund (MPF) business line. The Group Pension business is built primarily on service rendered by the tied agency force and a fund spectrum built on a multi-manager platform. Wealth Management Operations Wealth Management Operations provides a suite of funds to investors with various risk appetites, geographical, sector, and asset class preferences. Japan Insurance products are primarily marketed through the company’s plan right advisor (PA) channel, managing general agent (MGA) channel, and banks. Indonesia The company distributes a range of individual and group life and health insurance products, group pension products, wealth management products, and mutual funds in Indonesia. Products are marketed through agents and alternative distribution channels. Its products are available in approximately 2,400 Danamon branches across Indonesia. Other Markets In the Philippines, Singapore, Taiwan, China, Vietnam, Malaysia, Cambodia, and Thailand, the company distributes a range of individual life and health insurance and wealth management products. Group life and health insurance and pension products are also sold in some of these territories. CANADIAN DIVISION The Canadian Division offers a range of protection, investment and banking solutions through a diversified multi-channel distribution network. This division businesses are now aligned with three pillars focused on Retail; Institutional; and Banking. Retail The company’s Retail businesses provide solutions targeting middle and upper-income individ