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Company Description

Contact Info

6001 America Center Drive

San Jose, CA 95002

United States

Phone: 408-586-6000


complete SoundPoint product line is based on a common software architecture to ensure compatibility for all devices with its VoIP solution partners. The VoIP ecosystem includes call management suppliers for on-premises call servers and soft-switches for network-based call server platforms. In partnership with Microsoft, the company developed a family of devices optimized for use with Microsoft Lync. These natively integrated UC devices deliver rich presence, HD voice, and plug-and-play functionality, and in conjunction with the Lync solution, provide a value proposition for private branch exchange (PBX) replacement. Mobile UC Solutions The company also provides enterprise-grade video collaboration and content sharing on a wide variety of mobile devices. RealPresence Mobile, a free-to-download software solution, extends its HD video collaboration technology, built on the RealPresence Platform, beyond the office and conference room to approximately 15 Apple OS X and Android powered smartphones and tablets. Cloud-Based UC Solutions The company focuses on enabling its partners to offer cloud-based UC solutions through a range of hosting and delivery options. Browser-based Collaboration Polycom RealPresence CloudAXIS Suite is a solution designed to enable businesses to collaborate with other businesses—or individuals, independent of application, system, or device. The CloudAXIS Suite extends secure Polycom video collaboration to anyone with a browser and camera on their smartphone, tablet, or PC. SIP The company develops open standards-based products that are interoperable in multi-vendor environments. Standards-based means built upon publicly available and open means non-proprietary software designed for equal accessibility by partners and third-party developers, including its competitors. Services The company offers a comprehensive line of professional, support and managed services to customers on a global basis. These services are offered through its worldwide channel partner network. For the ongoing support of end-user customers, the company provides maintenance services that include telephone support, software upgrades and updates, parts exchange, on-site assistance, and direct access to support engineers for real-time troubleshooting. Enhanced Support services are also available that provide faster response times in approximately 20 cities worldwide. The company also offers installation and implementation services and a range of training to ensure usage and operation of products with training facilities worldwide. The company offers various professional services solutions, including assessments, implementation services, network consulting services, usage and adoption services, analytics services, optimization services, development consulting services for APIs, and advanced project management services. Sales and Distribution The company markets and sells its products through a network of strategic, service provider, and channel partners, including Anixter, AT&T, BT, Digital China Holdings Limited, Dimension Data Holdings plc, Imago Group plc, Nanjing Southern Telecom Co., NETXUSA, ScanSource Communications, and Westcon. The company also sells with several strategic partners including IBM and Microsoft. Research and Development The company’s research and development expenses totaled approximately $208.5 million in 2012. Intellectual Property The company has approximately 260 United States patents issued covering its products. The expiration of these patents range from 2013 to 2030. In addition, the company has approximately 280 non-U.S. patents issued whose expirations range from 2013 to 2035. Further, the company has approximately 130 United States patent applications pending covering its conferencing and its network infrastructure products and approximately 205 non-U.S. patent applications pending. Polycom, RealPresence, SoundPoint, SoundStation, ViewStation, VoiceStation, ReadiManager, ViaVideo, VSX, QSX, QDX, RMX, HDX, DMA, E2BConnect, HALO, SoundStation product configuration, the Polycom Circles logo, Powered by Polycom, and others are registered trademarks of the co


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