Last $10.81 USD
Change Today +0.125 / 1.17%
Volume 61.1K
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Company Description

Contact Info

24 Raoul Wallenberg Street

Tel Aviv, 69719

Israel

Phone: 972 3 645 5055

Fax: 972 3 647 4681

Radcom Ltd. provides service assurance and customer experience monitoring solutions for telecom operators and communications service providers. The company specializes in solutions for next-generation mobile and fixed networks, including long term evolution, voice over long term evolution, IP multimedia subsystem (IMS), voice over IP (VoIP), and universal mobile telecommunications system (UMTS)/global system for mobile communications and mobile broadband. The company’s carrier-grade solutions are designed for big data analytics on terabit networks, and are used to prevent service provider revenue leakage and to enhance customer care management. Strategy Key elements of the company’s strategy include in emerging regions, targeting UMTS and VoIP operators; in developed regions, targeting service providers migrating to long term evolution and IMS; investment in the RADCOM brand Radically Better approach and technological excellence of its solutions; and shifting into a software -based solution. Products and Solutions The company categorizes its products into two primary lines: the MaveriQ Service Assurance and Customer Experience Management (CEM) solution; and the Performer. The MaveriQ Service Assurance and CEM Solution The MaveriQ is a next-generation probe-based service assurance and CEM solution, designed to enable telecommunications carriers to carry out voice and data quality monitoring and to manage their networks and services. The MaveriQ offers users a range of analysis and troubleshooting tools, delivering integrated network service view that facilitates performance monitoring, fault detection and network and service troubleshooting. MaveriQ is a monitoring solution for multiple services, such as voice, video and data, employing a range of service and network performance and measurement methodologies to continuously analyze service performance and quality. The MaveriQ offers the service provider full visibility of the network across technologies. The MaveriQ - solution displays performance and quality measurements from both the signaling and the user planes, based on a range of active and non-intrusive hardware and software probes. The company’s service assurance solution presents integration between traditional network monitoring and troubleshooting solutions, and an advanced set of service assurance monitoring applications. This set of applications added to its proven MaveriQ service assurance solution provides solutions for every aspect of the network. This scalable solution for service assurance supports a range of applications: network troubleshooting, network quality monitoring, service quality monitoring, CEM, customer quality of service monitoring, and customer service level agreements monitoring. The MaveriQ system consists of a user-friendly central management module and a range of intrusive and non-intrusive probes used to gather transmission quality data from various types of networks and services, including VoIP, UMTS, long term evolution, CDMA, IMS data and others. Signaling and media attributes and quality measurement enhanced detail records collected from the probes in the QManager (the central site-management software) are stored in the solution’s embedded database. These can then be used by either the QExpert (the Web-based analysis and reporting module) or the Dashboard (the Web-based user interface) to perform service performance analysis, drilldown and troubleshooting on key performance indicators (KPIs) and key quality indicators. The MaveriQ solution consists of a user-friendly central management server and a broad range of intrusive and non-intrusive probes, covering various networks and services, including IMS, VoIP, UMTS, CDMA, long term evolution and data. These probes are based on the company’s MaveriQ probe, enabling the MaveriQ to deliver full visibility at the session and application level (and not only at the single packet or message level), with full 7-layer analysis. Service Assurance Troubleshooting: The MaveriQ enables service providers to drill down to identify the source of specific problems, using tools ranging from call or session tracin

 

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