Businessweek

Raffles Medical Group Ltd. operates as an integrated healthcare organization. The company operates a network of multidisciplinary clinics in Singapore and Hong Kong. The company is the sole proprietor of the following: Changi Medical Services; Raffles Care; Raffles Airport Medical Centre; Raffles Dental Surgery; Raffles Healthcare Consultancy; Raffles Health Screeners; Raffles Labs; Raffles Medihelp; Raffles Optica; Raffles Pharmacare; and Raffles Pharmacy. It provides medical services to Singapore’s Changi International Airport and Hong Kong’s Chek Lap Kok International Airport. The company cares for approximately a million patients, including the staff of approximately 5,500 companies. It provides integrated care to its patients, from treating basic medical problems to managing chronic conditions and severe illnesses requiring specialist treatment and complex surgery. In addition to curative medical services, the company offers lifestyle services through its Raffles Aesthetics, Raffles Dental and Raffles Chinese Medicine centres. In addition to its medical services, Raffles Medical Group offers insurance and consumer healthcare. The consumer healthcare arm, Raffles Health, develops and distributes nutraceutical products in Singapore and the region. International Medical Insurers (IMI) is a specialist healthcare insurer, writing health insurance policies for both individuals and groups. In March 2008, the company launched anti-ageing screening services, which offer analysis of hormonal functions to identify deficiencies or abnormalities predictive of diseases. The centre also provided a range of minor surgical procedures at its outpatient clinic providing convenience for its clients. Raffles Hospital established the Raffles Skin Centre, a specialty centre offering a range of specialist dermatological services, including dermatology, allergy, skin surgery, as well as hair and nail conditions. New satellite clinics were launched in Changi Airport Terminal 3 and Ang Mo Kio offering non-surgical aesthetics services. With three clinics in Raffles Hospital, Liang Court and International Building and a range of services, which includes family medicine, gastroenterology, obstetrics and gynaecology, paediatrics, dermatology, and dental care, the clinics serve Japanese nationals living in Singapore and also serve those from the region who fly in to receive medical care. Raffles Japanese Clinic introduced new premium health screening packages in 2008. It provides patients drug information for their prescription and a new health screening report format similar to that used in Japan. The clinic’s pool of physicians and therapists provide alternative medicine in a range of TCM specialties, including dermatology, gynaecology and reproductive health, internal medicine, neurology, ophthalmology, orthopaedics and paediatrics. In 2008, Raffles Health extended the range of products it develops and markets under the Raffles and Kidds brands. A gummy bear series was introduced under the Kidds brand offering fun and tasty vitamins for the growing child. Segments The company operates in three segments: Healthcare Services; Hospital Services; and Investment Holdings. The Healthcare Services Segment includes the operations of medical clinics and other general medical services; provision of health insurance, trading in pharmaceutical and nutraceutical products and diagnostic equipment, and provision of management and consultancy services. The Hospital Services Segment includes provision of medical services and operation of hospital and business of medical laboratory and imaging centre. The Investment Holdings Segment includes investment in a jointly-controlled entity and investment holding. History Raffles Medical Group Ltd. was founded in 1976.