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Company Description

Contact Info

2801 80th Street

Kenosha, WI 53143

United States

Phone: 262-656-5200

Fax: 262-656-1403

Snap-on Incorporated engages in the manufacture and marketing of tools, equipment, diagnostics, repair information, and systems solutions for professional users performing critical tasks. Segments The company’s segments include the Commercial & Industrial Group; the Snap-on Tools Group; the Repair Systems & Information Group; and Financial Services. The Commercial & Industrial Group consists of business operations serving a range of industrial and commercial customers worldwide, primarily through direct and distributor channels. The Snap-on Tools Group consists of business operations primarily serving vehicle service and repair technicians through the company’s worldwide mobile tool distribution channel. The Repair Systems & Information Group consists of business operations serving other professional vehicle repair customers worldwide, primarily owners and managers of independent repair shops and original equipment manufacturer (OEM) dealership service and repair shops, through direct and distributor channels. Financial Services consists of the business operations of Snap-on Credit LLC (SOC), the company’s financial services business in the United States, and the company’s other financial services subsidiaries in those international markets where it has franchise operations. Products and Services Tools, Diagnostics and Repair Information, and Equipment The company offers a line of products and complementary services that are grouped into three product categories, such as tools; diagnostics and repair information; and equipment. The tools product category includes hand tools, power tools and tool storage products. Hand tools include wrenches, sockets, ratchet wrenches, pliers, screwdrivers, punches and chisels, saws and cutting tools, pruning tools, torque measuring instruments and other similar products. Power tools include cordless (battery), pneumatic (air), hydraulic and corded (electric) tools, such as impact wrenches, ratchets, chisels, drills, sanders, polishers and similar products. Tool storage includes tool chests, roll cabinets, tool control systems and other similar products. The majority of products are manufactured by Snap-on and, in completing the product offering, other items are purchased from external manufacturers. The diagnostics and repair information product category includes handheld and PC-based diagnostic products, service and repair information products, diagnostic software solutions, electronic parts catalogs, business management systems and services, point-of-sale systems, integrated systems for vehicle service shops, OEM purchasing facilitation services, and warranty management systems and analytics to help OEM dealership service and repair shops manage and track performance. The equipment product category includes solutions for the diagnosis and service of vehicles and industrial equipment. Products include wheel alignment equipment, wheel balancers, tire changers, vehicle lifts, test lane systems, collision repair equipment, air conditioning service equipment, brake service equipment, fluid exchange equipment, transmission troubleshooting equipment, safety testing equipment, battery chargers and hoists. The company supports the sale of its diagnostics and vehicle service shop equipment by offering training programs, as well as after sales support for its customers, primarily focusing on the technologies and the application of specific products developed and marketed by it. Financial Services The company also generates revenue from various financing programs that include installment sales and lease contracts arising from franchisees’ customers and the company’s industrial and other customers for the purchase or lease of tools and diagnostic and equipment products on an extended-term payment plan; and business loans and vehicle leases to franchisees. The decision to finance through the company or another financing entity is solely at the customer’s election. United States In the United States, the company offers financing through SOC and provides financing for the majority of new contracts originated by SOC. International The company also


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