Syntel, Inc. provides information technology (IT) and knowledge process outsourcing (KPO) services worldwide. The company focuses on four service lines: Applications Outsourcing, KPO, e-Business, and TeamSourcing. Service Offerings The company provides a range of services to its customers through its Applications Outsourcing, e-Business, KPO, and TeamSourcing service offerings. Applications Outsourcing The company, through Applications Outsourcing offering, provides software applications development, maintenance, testing, migration, infrastructure, and cloud computing services. It provides application management services for ongoing management, development, and maintenance of business applications. Through Applications Outsourcing, the company assumes responsibility for, and manages applications support functions of the customers. The company has developed methodologies, processes, and tools to integrate and execute Applications Outsourcing engagements. Referred to as IntelliTransfer, this methodology is implemented in three stages of planning, transition, and launch. KPO The company, through its KPO offerings, provides a host of outsourced solutions for knowledge and business processes. It uses a proprietary tool called Identeon to assist with strategic assessments of business processes, identifying the right ones for outsourcing. The company focuses on the middle and back-office business processes of the transaction cycle in the capital markets, banking, healthcare, and insurance industries. Its banking and capital markets KPO services include investment management global operations, including brokerage operations, middle office reconciliation, transfer agency, fund accounting, performance and attribution, trade processing, compliance monitoring, corporate actions, custody reconciliation, hedge fund administration, and data management. KPO services for the healthcare and life sciences industry includes records management, clinical data management, and claims solutions. Its insurance KPO services include claims processing and policy administration, among others. e-Business The company, through its e-Business practices, provides advanced technology services in the areas of implementing and maintaining architecture solutions, Web Solutions, data warehousing/business intelligence, enterprise application integration, business process management, and enterprise resource planning. It also includes emerging technologies, such as mobility, enterprise data management, and big data analytics. The company provides strategic advanced technology services for the design, development, implementation, and maintenance of solutions to enable customers to be competitive. The company provides technology services in the areas of Web solutions, including architecture, enablement of legacy applications, and portal development. In the area of data warehousing/business intelligence, the company helps customers make strategic use of information within their businesses through the development and implementation of analytics dashboards, data warehouses, and data mining tools. In the areas of enterprise applications integration and enterprise resource planning, it takes an enterprise-wide view of its customers’ environment and implements package software solutions that create integration, and therefore information utilization, between front-office and back-office applications. The company helps its customers select the appropriate package software options, then customize and implement the solutions. Additionally, the company has engaged various partnerships to provide its implementation, customization, migration, and maintenance services with software and IT application software infrastructure. TeamSourcing The company, through TeamSourcing, provides professional IT consulting services directly to its customers and in partnership with other service providers. The professional IT consulting services include individual professionals and teams of professionals to assist customer systems projects and ongoing IT functions. This service responds to the demand from internal IT departments for additional expertise, technical skills, and personnel. Sales and Marketing The company markets and sells services directly through a professional sales team operating principally from the company’s offices in Santa Clara, California; Phoenix, Arizona; Schaumburg, Illinois; Miami, Florida; Minneapolis, Minnesota; New York, New York; Troy, Michigan; Sparks, Maryland; Cary, North Carolina; Nashville, Tennessee; Memphis, Tennessee; Natick, Massachusetts; London, UK; Toronto, Canada; Stuttgart and Munich, Germany; Dublin, Ireland; and Sydney, Australia. Customers The company provides its services to a range of Global 2000 corporations in the financial services, healthcare, insurance, manufacturing, retail and other industries. In 2013, the company provided services to 132 customers, principally in the U.S. The company also provides services to customers in Europe and southeast Asia, many of whom are subsidiaries or affiliates of its U.S. customers. Its major customers include American Express and State Street Bank. Competition The company’s competitors include Cognizant; Infosys Technologies; Tata Consultancy Services; Wipro Technologies; Accenture; IBM Global Services; Genpact; HCL; and WNS. History Syntel, Inc. was founded in 1980. The company was incorporated under Michigan law in 1980.
(SYNT:Consolidated Issue Listed on NASDAQ Global Select )
525 East Big Beaver Road
Troy, MI 48083
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