Tim Hortons Inc. operates a quick service restaurant chain in North America and Canada. The company appeals to a range of consumer tastes, with a menu that includes its premium blend coffee, espresso-based hot and cold specialty drinks (including lattes, cappuccinos and espresso shots), iced cappuccinos, specialty and steeped teas, cold beverages, fruit smoothies, home-style soups, chili, grilled Panini and classic sandwiches, wraps, yogurt and berries, oatmeal, breakfast sandwiches and wraps, and fresh baked goods, including donuts, Timbits, bagels, muffins, cookies, croissants, Danishes, pastries and more. Operations Restaurant Formats The company’s non-standard restaurant locations include small, full-service restaurants; self-serve kiosks, with a limited product offering, in offices, hospitals, colleges, airports, grocery stores, gas and other convenience locations; and full-serve locations in sports arenas and stadiums that operate only during on-site events. Additionally, in Canada, the company has used self-serve kiosks where existing full-service locations are at full capacity. As at December 29, 2013, the number of the company’s restaurants across Canada, both standard and non-standard locations, which for this purpose includes self-serve kiosks, totaled 3,588. In the U.S., the company had a regional presence with 859 restaurants, including self-serve kiosks, in 15 states, concentrated in the Northeast in New York and Maine, and in the Midwest in Michigan, Ohio and Pennsylvania, with standard full-serve restaurants. The company has granted a master license to Apparel FZCO in the GCC States of the United Arab Emirates, Qatar, Bahrain, Kuwait, and Oman, which is primarily a royalty-based model. As at December 29, 2013, Apparel FZCO operated a total of 38 locations in the United Arab Emirates, Qatar, Kuwait, and Oman. In 2013, there were also 196 Tim Hortons kiosks in the Republic of Ireland and 59 Tim Hortons kiosks in the United Kingdom. These locations are primarily licensed and offer self-serve premium coffee, tea, specialty hot beverages and a selection of donuts and muffins at gas stations and other convenience locations. The company is party to an agreement with Kahala Franchise Corp., the franchisor of the Cold Stone Creamery brand, pursuant to which it has development rights in Canada. The company is also party to an agreement with Kahala Franchising, L.L.C. in the U.S., pursuant to which it has the right to use the Cold Stone Creamery trademarks in specified locations in the U.S. In 2012, the company introduced its premium-blend coffee, decaffeinated coffee, and lattes, in a single-serve format using the Kraft Tassimo T-Disc on-demand beverage platform, which is being sold primarily in Tim Hortons restaurants in Canada and the U.S. and other retail channels in the U.S. As an extension of its single-serve product offerings, in 2013, the company introduced its Tim Hortons RealCup product in both Canada and the U.S., which is compatible with K-Cup brewers, although not affiliated with K-Cup or Keurig. TIMWEN Partnership, owned on a 50/50 basis by the company and Wendy’s, jointly developed the real estate underlying ‘combination restaurants’ in Canada that offer Tim Hortons and Wendy’s products at the same location, with separate restaurant owners operating the Tim Hortons and the Wendy’s restaurants. As of December 29, 2013, there were 99 combination restaurants in the TIMWEN Partnership, all of which were in Canada, and all of which were franchised. The company also has a small number of combination restaurants that are not held by the TIMWEN Partnership. As of December 29, 2013, there were 18 such restaurants in Canada, all of which were franchised, and 30 such restaurants in the U.S., all of which were franchised. Distribution The company is a distributor to Tim Hortons restaurants through five distribution centers located in Langley, British Columbia; Calgary, Alberta; Guelph, Ontario; Kingston, Ontario; and Debert, Nova Scotia. The Guelph and Kingston facilities distribute frozen, refrigerated and shelf-stable products to restaurants in its Ontario and Quebec markets. The co
tim hortons inc
(THI:New York Consolidated)
874 Sinclair Road
Oakville, ON L6K 2Y1
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