Businessweek

TOTAL S.A. operates as an oil and gas company worldwide. The company engages in various aspects of the petroleum industry, including in the upstream (oil and gas exploration, development and production, liquefied natural gas) and downstream (refining, petrochemicals, specialty chemicals, marketing and the trading and shipping of crude oil and petroleum products). In addition, it has equity stakes in coal mines and operates in the power generation and renewable energy sectors. The company has operations in approximately 130 countries. Segments The company’s worldwide operations are conducted through three business segments: Upstream, Downstream, and Chemicals. UPSTREAM The company’s Upstream segment includes the Exploration & Production and Gas & Power divisions. It has exploration and production activities in approximately 40 countries and produces oil or gas in 30 countries. Its Gas & Power division conducts activities downstream from production related to natural gas, liquefied natural gas (LNG) and liquefied petroleum gas (LPG), as well as power generation and trading, and other activities. As of December 31, 2011, the company’s combined proved reserves of oil and gas were 11,423 Mboe. These reserves were located in Europe (mainly in Italy, Norway and the United Kingdom), in Africa (mainly in Angola, Gabon, Libya, Nigeria and the Republic of the Congo), in the Americas (mainly in Canada, the United States, Argentina and Venezuela), in the Middle East (mainly in Qatar, the United Arab Emirates and Yemen), and in Asia (mainly in Australia, Indonesia, Kazakhstan and Russia). The Gas & Power division is mainly focused on the optimization of the company’s gas resources through marketing, trading, transport of natural gas and LNG, LNG re-gasification, and natural gas storage. It is also engaged in shipping and trading of LPG, power generation from gas-fired power plants or renewable energies, and coal production, trading, and marketing. DOWNSTREAM The Downstream segment comprises the company’s Refining & Chemicals and Supply & Marketing segments. The Refining & Chemicals segment is an industrial center that encompasses refining, petrochemicals, fertilizers, and specialty chemicals operations. This segment also includes oil trading and shipping activities. The Supply & Marketing segment is dedicated to worldwide supply and marketing activities in the oil products field. As of December 31, 2011, the company’s worldwide refining capacity was 2,088 kb/d. Refining: The company has equity stakes in 20 refineries (including 10 that it operates), located in Europe, the United States, the French West Indies, Africa, and China. Marketing: The company markets a range of specialty products, which it produces from its refineries and other facilities. The company operates in the specialty products market, in particular for lubricants, LPG, jet fuel, special fluids, bitumen and marine fuels, with products marketed in approximately 150 countries. Europe: In Europe, the company has a network of approximately 9,400 service stations in France, Belgium, the Netherlands, Luxembourg, and Germany, as well as in Italy through its share in TotalErg (49%). It also operates a network of 615 AS24-branded service stations dedicated to commercial transporters. The company offers fuel-payment cards, with approximately 3.5 million cards issued in 27 European countries. Africa and the Middle East: The company markets petroleum products on the African continent. It runs approximately 3,500 service stations in approximately 40 countries and operates major networks in South Africa, Nigeria, Kenya, and Morocco. It also has a presence in Turkey and Lebanon, and is developing a network of large service stations in Jordan. In the Middle East, the company is active mainly in the specialty products market. Asia-Pacific: As of December 31, 2011, the company was present in approximately 20 countries in the Asia-Pacific region, primarily in the specialty products market. It operates service stations in Pakistan, the Philippines, Cambodia, and Indonesia. It also has operations in the Pacific Islands. Americas In Latin Americ