Businessweek

tw telecom inc. provides managed network services to enterprise organizations, including public sector entities, and carriers throughout the U.S., including their global locations. The company, through its subsidiaries, serves 75 U.S. metropolitan markets with its fiber facilities that are connected by its regional fiber facilities and national Internet protocol (IP) backbone. As of December 31, 2012, its fiber network spanned approximately 29,000 route miles (including approximately 22,000 metropolitan route miles), connecting to 17,948 buildings served directly by its local fiber facilities. The company’s fiber networks also connect to approximately 400 key third party data centers across the country where customers deploy their own equipment or connect to cloud service providers. It provides a range of traditional services, including a dedicated network service portfolio with private line, special access and private transport networks, voice services, and secure, high capacity Internet access. Business Strategy The key elements of the company business strategy is to develop additional functionality to enable customers to manage and prioritize their applications running on its services; deliver a customer care strategy; utilize its local and regional fiber assets and its multi-purpose national Ethernet and IP backbone, as well as integrate and manage facilities from other carriers, domestically and globally, to enable its customers to connect to their locations with its network solutions; enhance its multi-channel sales strategy; invest for near and long-term growth; and invest in its people to drive the execution of its strategies. Services The company delivers a portfolio of integrated and managed network solutions serving customers’ complex network needs and information technology (IT) requirements. It provides solutions to enterprise customers, ranging from small businesses to Fortune 500 enterprises, city, state, and federal government entities, as well as carriers and other communication service providers. Data and Managed Services The company’s data services enable customers to connect their locations and internal local area networks together into a single managed solution. From these capabilities, customers have options to manage an array of business and communication applications, including voice, Internet, and other types of connectivity. The company offers the following business Ethernet and managed services. Local Solutions E-Line: This is a business Ethernet private line and virtual private line service supporting point-to-point and point-to-multipoint customer configurations within its markets, which is scalable with speeds up to 10 gigabits per second (Gbps). Switched Native Local Area Network (NLAN): This is a metropolitan business Ethernet solution that connects multiple locations in speeds up to 10 Gbps. Five Class of Service options are offered that allow customers to prioritize varying types of traffic by their business importance. Elite NLAN: This is a point-to-point metropolitan business Ethernet service, which provides dedicated protected Ethernet transport service between 2 locations at bandwidth speeds up to 10 Gbps. Wide Area Solutions E-Line: This is a business Ethernet private line and virtual private line service supporting point-to-point and point-to-multipoint customer configurations between its markets, highly scalable with speeds approximately 10 Gbps. E-Access: This is a business and carrier Ethernet solution that provides ubiquitous reach across the United States through a single Ethernet connection that scales approximately 10 Gbps. Extended NLAN: This provides business Ethernet connectivity between most of its markets and is available in either point-to-point or multi-point configurations, generally up to 1 Gbps, and includes Class of Service options. Regional Ethernet: This provides point-to-point private lines between select markets with the advantage of Ethernet interfaces. IP Virtual Private Network (VPN) Services: These services connect multiple customer sites by creating a secure virtual network for the customer within the U