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Company Description

Contact Info

275 Kent Street

Sydney, NSW 2000


Phone: 61 2 9293 9270

Fax: 61 2 8253 4128

Westpac Banking Corporation provides various banking and financial services primarily in Australia and New Zealand. The company provides a range of banking and financial services, including retail, business and institutional banking and wealth management services. Divisions The company’s operations comprise the following business divisions operating under multiple brands serving around 12 million customers. Australian Financial Services (AFS) is responsible for the company’s Australian retail banking, business banking and wealth operations. AFS also includes the product and risk responsibilities for Australian Banking. It incorporates the operations of Westpac Retail and Business Banking (Westpac RBB), St.George Banking Group (St.George) and BT Financial Group (Australia) (BTFG), as follows: Westpac RBB is responsible for sales and service for its consumer, small-to-medium enterprise (SME) customers, commercial and agribusiness customers in Australia under the Westpac brand. Activities are conducted through Westpac RBB’s network of branches and business banking centres and specialized consumer and business relationship managers, with the support of cash flow, financial markets and wealth specialists, customer service centres, automatic teller machines (ATMs) and Internet and mobile channels; St.George is responsible for sales and service for consumer, business, and corporate customers in Australia under the St.George, BankSA, Bank of Melbourne, and RAMS brands. RAMS is a financial services group specializing in mortgages and online deposits. Consumer activities are conducted through a network of branches, third-party distributors, call centres, ATMs, EFTPOS terminals and Internet banking services. Business and corporate customers are provided with a range of banking and financial products and services, including specialist advice for cash flow finance, trade finance, automotive and equipment finance, property finance, transaction banking and treasury services. Sales and service activities for business and corporate customers are conducted by relationship managers via business banking centres, Internet and customer service centre channels; and BTFG is the company’s Australian wealth division. BTFG’s funds management operations include the manufacturing and distribution of investment, superannuation and retirement products, investment platforms, such as Wrap and Master Trusts, private banking, and financial planning, as well as margin lending and broking. BTFG’s insurance solutions cover the manufacturing and distribution of life, general and lenders mortgage insurance. BTFG’s brands include Advance Asset Management, Ascalon, Asgard, BT, BT Investment Management (62.1% owned by the Westpac Group and consolidated in BTFG’s Funds Management business), BT Select, Licensee Select, Securitor and the Advice, Private Banking and Insurance operations of Bank of Melbourne, BankSA, St.George and Westpac. Westpac Institutional Bank (WIB) delivers a range of financial services to commercial, corporate, institutional and government customers with connections to Australia and New Zealand. WIB operates through specialist product teams, with knowledge in transactional banking, financial and debt capital markets, specialized capital, and alternative investment solutions. Customers are supported through branches and subsidiaries located in Australia, New Zealand, Asia, United States and the United Kingdom. Westpac New Zealand is responsible for the sales and service of banking, wealth and insurance products for consumers, business and institutional customers in New Zealand. The company conducts its New Zealand banking business through two banks in New Zealand: Westpac New Zealand Limited, which is incorporated in New Zealand; and Westpac Banking Corporation (NZ Division), a branch of the company, which is incorporated in Australia. The division operates via an extensive network of branches and ATMs across both the North and South Islands. Business and institutional customers are also served through relationship and specialist product teams. Banking products are provided under the Westpac and WIB brands while insura

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