Last $29.98 USD
Change Today -0.20 / -0.66%
Volume 71.9K
WSTC On Other Exchanges
As of 8:10 PM 10/24/14 All times are local (Market data is delayed by at least 15 minutes).
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Company Description

Contact Info

11808 Miracle Hills Drive

Omaha, NE 68154

United States

Phone: 402-963-1200


West Corporation provides technology-driven communication services. Segments The company operates in the following two segments: Unified Communications, including conferencing and collaboration services, event services, alerts and notification services and Internet Protocol (IP) based unified communication solutions; and Communication Services, including emergency communication services, automated call processing, agent-based services and telephony / interconnect services. The company has approximately 748,000 telephony ports to handle conference calls, alerts and notifications and customer service. These ports include approximately 445,000 IP ports. In 2013, the Unified Communications segment operated out of facilities in the U.S. and approximately 23 foreign jurisdictions in North and South America, Europe, Middle East and Africa (EMEA) and the Asia-Pacific. In 2013, the Communication Services segment operated facilities in the U.S., Canada, the Philippines, Mexico, Australia and Jamaica. Services Unified Communications Conferencing and Collaboration Services Operating under the InterCall brand, the company is a conferencing services provider. It managed approximately 148 million conference calls in 2013. The company provides its clients with an integrated global suite of meeting services. On-Demand Audio Conferencing is an automated conferencing service that allows clients to initiate an audio conference at any time, without the need to make a reservation or rely on an operator. Web Conferencing and Collaboration Tools allow clients to connect remote employees and bolster collaboration among groups. These tools provide clients with the capability to make presentations and share applications and documents over the Internet. These services are offered through the company’s proprietary product, InterCall Unified Meeting, as well as through the resale of Cisco, Microsoft and Adobe products. Web conferencing services can be customized to each client’s individual needs. Video Managed Services and Video Bridging allow clients to experience real-time face-to-face conferences. These services are offered through the company’s products, InterCall Video Conferencing and InterCall Video Managed Services in conjunction with third-party equipment, and can be used for various events, including training seminars, sales presentations, product launches, and financial reporting calls. Event Services InterCall offers multimedia platforms designed to give the company’s clients the ability to create, manage, distribute and reuse content internally and externally. Audio and Video Webcasting Services allow users to broadcast small or large multimedia presentations over the Internet. The company offers its clients the flexibility of broadcasting any combination of audio, video (desktop or high-end) or PowerPoint slides using any operating system. Virtual Event Design and Hosting offers clients consulting, project management and implementation of hosted and managed virtual event and virtual environment solutions. Clients are able to provide large audiences access to content, experts, and peers. Operator-Assisted Audio Conferencing Services are pre-scheduled conferences for large-scale, complex or important events. Operator-assisted services are customized to a client’s needs and provide a range of scalable features and enhancements, including the ability to record, broadcast, schedule, and administer meetings. Internet Protocol (IP)-Based Unified Communications Solutions The company provides its clients with enterprise class IP-based communications solutions. Hosted IP- private branch exchange (PBX) and enterprise call management allows an enterprise to upgrade its use of communications technology with a suite of cloud-based, on–demand services, including full PBX functionality, advanced enterprise and personal call management tools and leading edge unified communications features. These services can be fully integrated with a client’s existing IP or legacy time-division multiplexing (TDM) infrastructure where required, leveraging investments already made in telephony infrastructure and providin


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Industry Average

Valuation WSTC Industry Range
Price/Earnings 13.4x
Price/Sales 0.9x
Price/Book NM Not Meaningful
Price/Cash Flow 13.2x
TEV/Sales NM Not Meaningful

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