Zale Corporation, through its wholly owned subsidiaries, operates as a specialty retailer of fine jewelry in North America. As of July 31, 2013, the company operated 1,064 specialty retail jewelry stores and 630 kiosks located mainly in shopping malls throughout the United States, Canada and Puerto Rico. Segments The company operates through three business segments: Fine Jewelry, Kiosk Jewelry, and All Other. FINE JEWELRY The Fine Jewelry segment comprises three core national brands, Zales Jewelers, Zales Outlet (Outlet) and Peoples Jewellers (Peoples) and its two regional brands, Gordon's Jewelers (Gordon's), and Mappins Jewellers (Mappins). Zales Jewelers and Zales Outlet Zales Jewelers (Zales), the company’s U.S. based flagship, is a brand name in jewelry retailing in the U.S., operating 614 stores in 50 states and Puerto Rico with an average store size of 1,682 square feet. The Zales brand complements its merchandise assortments with promotional strategies to increase sales during traditional gift-giving periods and throughout the year. Zales serves Internet guests through the ecommerce site www.zales.com. The company operates 127 Zales Outlet stores in 35 states and Puerto Rico, with an average store size of 2,361 square feet. Outlet was established as an extension of the Zales brand. The company’s stores feature items in every major jewelry category, including exclusive bridal designs, branded watches, gemstones, gold merchandise, diamond fashion and solitaire products. Outlet also serves Internet guests through the ecommerce sites www.zalesoutlet.com. Peoples Jewellers Peoples Jewellers is a brand name in jewelry retailing in Canada, operating 146 stores in 9 provinces with an average store size of 1,630 square feet. Peoples offers jewelry at affordable prices, attracting a variety of Canadian guests. Using the trademark ‘Peoples the Diamond Store’, Peoples emphasizes its diamond business while also offering a selection of gold jewelry, gemstone jewelry and watches. Peoples serves Internet guests through the ecommerce site, www.peoplesjewellers.com. Gordon's Jewelers Gordon's, a regional brand in the U.S., operates 122 stores in 24 states and Puerto Rico with an average store size of 1,546 square feet. Gordon's features items in every major jewelry category, including exclusive bridal designs, branded watches, gemstones, gold merchandise, and diamond fashion and solitaire products. Mappins Jewellers Mappins, a regional brand in Canada, operates 55 stores in 6 provinces with an average store size of 1,560 square feet. Mappins offers exclusive merchandise primarily in its bridal assortment and branded jewelry lines. KIOSK JEWELRY The Kiosk Jewelry segment operates under the brand names Piercing Pagoda, Plumb Gold, and Silver and Gold Connection (collectively, Piercing Pagoda) through mall-based kiosks and is focused on the opening price point guest. As of July 31, 2013, Piercing Pagoda operated 630 locations in 41 states and Puerto Rico with an average kiosk size of 190 square feet. Piercing Pagoda offers a collection of bracelets, earrings, charms, rings, non-precious metal products and gold chains, as well as a selection of silver and diamond jewelry, all in basic styles at moderate prices. Piercing Pagoda serves Internet guests through the ecommerce site www.pagoda.com. ALL OTHER This segment provides insurance and reinsurance services for various types of insurance coverage, which are marketed to its private label credit card guests, through Zale Indemnity Company, Zale Life Insurance Company and Jewel Re-Insurance Ltd. Zale Life Insurance Company also provides group life insurance coverage for its eligible employees. Zale Indemnity Company, in addition to writing direct credit insurance contracts, has certain discontinued lines of insurance that it continues to service. Under the private label agreement with Citibank (South Dakota), N.A. (Citibank), its insurance affiliates provide insurance to holders of its U.S. private label credit card and receive payments for such insurance products. Under the private label agreement with TD Financing Services, Inc. (TDFS), TDFS provides credit insurance to holders of its Canadian private label credit card. Ecommerce Business The Webstores for Zales, Zales Outlet, Gordon's, Peoples and Piercing Pagoda provide its guests with a source of information about the merchandise available, as well as the ability to buy online. The Webstores allow guests to order merchandise online that may be delivered directly to the guest or picked up at a store. Seasonality As a specialty retailer of fine jewelry, the company’s business is seasonal in nature, with its second quarter, which includes the holiday months of November and December, accounting for a disproportionately greater percentage of annual sales and cash flow than the other three quarters. Other important periods include Valentine's Day and Mother's Day. History Zale Corporation was founded in 1989. The company was incorporated in Delaware in 1993.
zale corp (ZLC:New York)
901 West Walnut Hill Lane
Irving, TX 75038
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